JLP - Client Management
Date & Time: 8 July 2025 (9.00am - 6.45pm)
Venue: SAL, Marina 3, The Adelphi #07-01, 1 Coleman Street (S179803)
Essential Skills
Get equipped with essential client management skills, focusing on practical aspects such as AML/KYC issues, client interviews, and dealing with difficult clients.
This is an SILE Accredited CPD Activity
Total Number of Public CPD points: 8
8 Public CPD Points (inclusive of 7 Public MEC Points)
Practice Area: Professional Skills
Training Level: General
If you are NOT using any SkillsFuture Credit and/or Funding, register for this Module by clicking the “Add to Cart” button below.
If you are using SkillsFuture Credit and/or Funding, click here:
(A) SkillsFuture Funding (for both self-funded and company-funded participants)
This training programme is subsidised by SkillsFuture Singapore (SSG). Course Fee Funding and Training Allowance / Absentee Payroll are available to both self-funded and company-funded participants.
(B) SkillsFuture Credit (for self-funded participants only)
All Singaporeans aged 25 and above can utilise their SkillsFuture Credit from the government to cover a wide range of approved skills-related courses. You can explore available courses on the MySkillsFuture website.
Organisations who sign the Training Pledge enjoy the following benefits
Our Training Pledge is an invitation to the legal community to join us in building a future-ready profession. By signing the pledge, law firms and in-house legal teams commit to investing in the professional development of their lawyers. Firms/legal teams who sign the Training Pledge can enjoy:
1. JLP Multiple Enrolment Offer: Every 5th participant can enrol in JLP for free with every 4 paying participants (all 5 participants need not attend in the same year, and may attend in subsequent years)
2. (Signed before 30 April 2025 only) Discounts on Selected SAL Training Workshops (excluding JLP modules): Enjoy a 10% discount on selected training workshops until 31 December 2026. The unique discount code will be shared with the firm after the pledge signing.
CPD Points : 8
9.00am – 10.00am |
Welcome address and The Solicitor-Client Relationship |
10.00am – 11.00am |
Ethical Obligations |
11.00am – 11.15am |
Tea Break |
11.15am – 12.15pm |
Onboarding a client |
12.15pm – 01.15pm |
Lunch |
01.15pm – 01.45 pm |
Preparing for and Conducting a Client Interview |
01.45pm – 02.30pm |
Post-Meeting Practices |
02.30pm – 03.30pm |
Interactive Panel on Dealing with Difficult Clients |
03.30pm – 03.45pm |
Demonstration of Challenging Client Interview by Instructors |
03.45pm - 04.00pm |
Tea Break |
04.00pm – 06.30pm |
Practical Assessment |
06.30pm – 06.45pm |
Wrap-Up and Q&A |
V.Kanyakumari
Kanya is a distinguished legal practitioner with a broad practice spanning commercial litigation, banking litigation, and family law. She is the head of the Family Practice Department at her firm, which was recognized as a finalist for the prestigious Asian Legal Business SE Asia Law Awards’ Matrimonial and Family Law Firm of the Year 2020. Kanya is highly regarded for her expertise in advising clients on all aspects of family law, including complex and high-stakes matrimonial disputes.
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Wendy Lin
Wendy Lin is the Deputy Head of the Commercial & Corporate Disputes Practice, and a Partner in the International Arbitration and Asset Recovery & International Enforcement Practices.
Wendy has an active practice in high-value, multi-jurisdictional, and complex disputes spanning a wide array of commercial and corporate, cross-border trade and investment, fraud, and asset recovery matters. She regularly appears as counsel in the Singapore Courts, as well as in arbitrations conducted under various arbitral rules.
Wendy earned the rare distinction of being selected in 2020 and 2021 as a Global Leader by Who’s Who Legal in 3 practice areas: Litigation, Arbitration and Asset Recovery. This built on her achievement in 2018, where her peers selected her as one of the four most highly-regarded litigation partners in Asia-Pacific under the age of 45 in the inaugural edition of Who's Who Legal: Litigation – Future Leaders. Wendy was also the exclusive winner of the Arbitration & Alternative Dispute Resolution category for Singapore at the Client Choice Awards 2019. Her clients noted that she “has a razor-sharp mind", “presents arguments in a calm, eloquent and persuasive manner”, “understands the bigger picture”, “can think outside of the box and is always a few steps ahead.”
In addition, Wendy has been consistently recommended for her dispute resolution work in various legal publications. She is variously complimented as “a first-class advocate, one who has the unparalleled ability to cut through numerous complex facts and legal arguments, extract the winning arguments, and to convey them effectively, with absolute charm and ease”, “a highly distinguished litigator who fully understands and is able to manoeuvre comfortably in commercial aspects that are highly technical and complex”; “an extremely knowledgeable and a highly-strategic thinker unfazed by the pressures of high stakes litigation”; “highly impressive, tough, tenacious and rigorous”; “a very good strategist who always thinks several steps ahead”; and a “fantastic all-round lawyer”. |
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Leow Jiamin
Leow Jiamin is a Deputy Director (Legal Faculty) in the Learning and Professional Development Cluster of the Singapore Academy of Law.
Prior to joining SAL, Jiamin was a disputes resolution Partner at WongPartnership LLP and handled a wide range of Court and arbitration matters ranging from commercial and corporate disputes, cross border disputes, fraud, asset recovery, to intellectual property disputes. Being fluent in business and legal Mandarin, she also regularly acted for Mandarin-speaking and Chinese clients.
She also regularly speaks at conferences, teaches at universities, and contributes to various industry publications in respect of emerging issues in Singapore law, all of which contributes to the development of Singapore law. These include the Asian Business Law Institute’s ABLI-SAL Cryptoasset Series - Cryptoassets and Civil Procedure Law (Singapore edition) and moderated the panel on Resolving A.I. and Technology Disputes at the TechLaw.Fest 2024.
Jiamin joined SAL in April 2025 and gained her qualifications in adult education from the Institute of Adult Learning (IAL) in May 2025. |
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K Gopalan Consultant,Ethics & Professional Development LL.B (Hons) University of Singapore 1978 Advocate & Solicitor (1980) Formerly Director and Head of Department, Regulatory Department, Law Society of Singapore (2013 to 2023) Duties included leading a team of 5 lawyers and 2 paralegals, overseeing compliance with Part VII of the Legal Profession Act, Disciplinary Proceedings against Advocates & Solicitors, compliance with Solicitors Accounts Rules, managing Compensation Fund claims, managing the Professional Indemnity Insurance Scheme for legal practitioners, overseeing inadequate professional service complaints against practitioners, generally conduct and discipline of lawyers. Also conducted courses, seminars and talks for practitioners on Professional Responsibility and Compliance with the Solicitors Accounts Rules Facilitator, Ethics & Professional Responsibility, SILE (2015 to 2024) Private Legal Practice (1980 to 2013) principally in Civil Litigation. Real Estate Law, Family Law & Probate Practice and Insurance Law IRAS officer from 1978 to 1980
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SILE Accredited CPD Activity
Number of Public CPD points: 8 Public CPD Points (inclusive of 7 Public MEC Points)
Practice Area: Professional Skills
Training Level: General
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SILE Attendance Policy Participants who wish to obtain CPD Points are reminded that they must comply strictly with the Attendance Policy set out in the CPD Guidelines. For this activity, this includes signing in on arrival and signing out at the conclusion of the activity in the manner required by the organiser, and not being absent from the entire activity for more than 15 minutes. Participants who do not comply with the Attendance Policy will not be able to obtain CPD Points for attending the activity. Please refer to http://www.sileCPDcentre.sg for more information. |
Category of Individuals |
Singapore Citizens and Singapore Permanent Residents |
Employer-sponsored and self-sponsored Singapore Citizens aged 40 years old and above |
SME-sponsored local employees (i.e. Singapore Citizens and Singapore Permanent Residents) |
Funding Source |
SkillsFuture Funding (Baseline) |
SkillsFuture Mid-career Enhanced Subsidy |
SkillsFuture Enhanced Training Support for SMEs |
Course Price | |||
Course Fee |
$1,600 |
$1,600 |
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SkillsFuture Funding |
$800 |
$1,120 |
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Total Nett Fee |
$800 |
$480 |
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GST of Course Fee (9% x $1,600) |
$144 |
$144 |
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Total Fee Payable to SAL (including 9% GST) |
$944 |
$624 |
* Please ensure SME declaration has been completed prior to registration.
* Please note all funding from SkillsFuture Singapore (SSG) is subjected to approval from SkillsFuture Singapore and subjected to meeting SkillsFuture Singapore terms and conditions.
*Assessment
Participants (self- or company-sponsored) who apply for Singapore SkillsFuture (SSG) Funding are required to complete an assessment at the end of the course. Those who do not pass the assessment will be liable to pay SAL the amount of SSG Funding received.
For enquiries related to this event, please email [email protected].